Terms & Conditions
Terms & Conditions:
All tickets are non-refundable. Please decide if you are fit to use any of our attractions before you purchase tickets.
A condition of entry is that customers give consent to images, both still and video, being taken of them on site during the event by members of the Hendrewennol event team and which may be used for publicity and marketing purposes during and after the event.
We do not accept any form of alcohol to be brought on to the site and we reserve the right to require anyone found with alcohol we believe to have been brought on site to leave.
As with the above, visitors are not to bring sparklers, fireworks or any knives or other implements that could be considered dangerous onto site and we reserve the right to require anyone found with such items to leave the site immediately.
We require all customers to respect the environment, their fellow customers and our staff and our neighbours. We require all customers to dispose of rubbish correctly in the bins provided, not to misbehave or behave in such a way as to upset our staff or other customers and to refrain from any activity that could be construed as causing pollution, beit noise or other. The management of Hendrewennol reserve the right to direct any customer to leave immediately from the premises with no right of refund should it believe that they or their charge/s are not behaving in accordance with these requirements.
If for any reason, principally extreme weather conditions, the event and facilities are closed, then ticket holders can apply for tickets on an alternative date. These will be subject to availability. Any queries concerning tickets must be made by email to firstname.lastname@example.org, marked “Halloween Tickets”.
Whilst we have a large covered area for customers, the Trail and Village activities are outdoors and customers will be exposed to the elements, Please only attend if you think you are fit enough and be appropriately dressed with suitable footwear and clothing for the seasonal weather.
Customers who participate in the events do so at their own risk. Parents or guardians are responsible for the welfare, behavior and participation of their children.
Please assess your fitness before entering the field part of the facilities. For those with conditions such as asthma or diabetes, please ensure you are fit to attend, have the appropriate and sufficient medication on your person, and are prepared to be standing for periods of time.